Last Updated: February 2026
Email: support@wireme.io | Website: https//www.wireme.io
WireMe LLC, a Delaware limited liability company (“WireMe”, “we”, “us”, “our”), is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and related services (“Services”).
WireMe may process personal data in multiple jurisdictions. Where required, we implement safeguards to comply with applicable data protection laws.
WireMe LLC is the data controller responsible for your personal data. For privacy-related inquiries, contact support@wireme.io.
We may collect identity information (name, ID, passport), contact details, transaction data, wallet addresses, device information, usage logs, and identity-verification data (including biometric verification where required).
Biometric data is used solely for identity verification and retained only as long as necessary for compliance and fraud-prevention purposes.
We use personal data to: verify identity (KYC), process transactions, detect and prevent fraud, comply with legal obligations, enforce our Terms, and improve platform security and performance.
We process personal data based on one or more of the following: contractual necessity, compliance with legal obligations, legitimate interests in operating and securing the platform, or user consent where required by law.
We may share personal data with service providers, cloud hosting providers, identity-verification vendors, payment processors, analytics providers, or lawful authorities when required by applicable law. We do not sell personal data.
WireMe LLC may engage affiliated entities in certain jurisdictions to provide marketing, administrative, or customer-support services. Such affiliates act as data processors and do not independently determine how personal data is used.
We implement technical and organizational safeguards including encryption, secure cloud infrastructure, access controls, logging, and staff confidentiality obligations to protect personal data.
We retain personal data only as long as necessary to fulfill business, compliance, and legal requirements. KYC and transaction records may be retained for a minimum of five (5) years after account closure or last activity, or longer if required by law.
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing of your personal data. You may submit requests via support@wireme.io.
We use cookies and similar technologies to enhance functionality, improve performance, and analyze usage. You may adjust browser settings to manage cookies.
Personal data may be transferred to and processed in the United States or other jurisdictions where WireMe or its service providers operate. We implement contractual and technical safeguards designed to protect transferred data.
Data is hosted on secure cloud infrastructure including Amazon Web Services (AWS) and other enterprise-grade providers. Hosting locations may include the United States, South Africa, or other regions selected for security, reliability, and compliance considerations.
Certain fraud detection, sanctions screening, and identity verification processes may involve automated decision-making. Users may request human review where legally required.
In the event of a personal data breach that poses significant risk, WireMe will notify affected users and relevant authorities as required under applicable law.
Our platform may link to third-party services. These services operate independently and maintain their own privacy policies. We encourage users to review those policies before sharing information.
We may update this Privacy Policy from time to time. Continued use of the Services after updates constitutes acceptance of the revised policy.
For privacy inquiries, contact support@wireme.io.